Workplace harassment training is important for all businesses. This training ensures that managers know staff members’ rights and obligations, therefore can avoid any incidents of harassment in the workplace.
Managers often get involved in the day-to-day work that they do not know how to engage with employees in a way that maintains the health of the workforce and minimizes conflict. Incidents of harassment and other interpersonal issues often arise unexpectedly. When management staff is focused on their business productivity it is easy to lose sight of obligations to protect employees from harassment in the workplace.
Employers should ensure that their management staff learns how to recognize harassment. Understand its implications and effectively meet the company’s obligations to address it. Harassment can lead to a broad range of liabilities for the employer.
Prevention of harassment requires management to maintain the trust and confidence of their employees. They are able to come forward if they happen to experience harassment in the workplace.
This relationship will be largely based on comprehensive workplace policies that employees can rely upon to understand their employer’s expectations and obligations. Policies alone however are not as effective as if the managers are provided with workplace harassment training.
Having regular presentations that advise management on their obligations as representatives can be more important than resolving potential litigation matters.
Under the law, employers must develop policies and training programs to prevent harassment and make workplaces safe. If an employee complains of harassment to a manager, the company may have to pay compensation. It is your responsibility to provide adequate training for your employees. Fortunately, there are several resources available to help you find a quality course.
Aside from prevention, workplace training also helps managers and employees learn how to handle difficult situations, such as claims through the Human Rights Tribunal of Ontario (“HRTO”). In addition to state-mandated topics, workplace harassment training can address topics related to diversity, equality, and inclusion. It is important for an organization to measure the impact of the training to ensure that the program is effective. After all, if a policy doesn’t work then it’s pointless to create it in the first place.